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ELECTRICITY SALES

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POWER GENERATION

ELECTRICITY TRADING

Frequently Asked Questions

What could be the cost of switching to Sanko Enerji for my electricity supply?

There is no additional cost to you when you switch your electricity supply to Sanko Enerji.

Will there be any change in electricity supply quality when I receive it from Sanko Enerji?

There will be no change in the quality of electricity, and you can continue your business without any interruption.

Who shall I contact for electricity outage, failure, meter reading and so on?

Your electricity distribution company is the only authority responsible for matters related to the electricity lines such as failures, outages, maintenance and meter readings. As there will be no change in your existing connection type, you can refer to your distribution company in technical matters.

Will there be any technical change (line, transformer, meter etc.) necessary to start reciving electricity from Sanko Enerji?

No, there will be no technical change necessary. Therefore, there is no risk of disruption in your electricity supply.

Will any change in TEDAS electricity tariff or electricity production cost be reflected to the electricity unit price in my bill?

Sanko Enerji prepares its energy supply offers based on your needs and demands. Most commercial customers now prefer “fixed rate” offers for better budget preparation and planning. With fixed rate tariffs, your electricity supply price will not be affected by any change during the agreed contract periods as it will be stated in your contract.

On the other hand, customers that prefer tariff-indexed deals shall benefit from price reductions at the discount rate included in their contracts. In this case, even if your price increases or decreases, your advantage relative to the tariff will remain.

Although most of the costumers prefer fixed or tariff-indexed supply, Sanko Enerji can offer flexible rates with different conditions to commercial customers that are able to manage their consumption.

What will be my advantage if I buy electricity from Sanko Enerji?

Sanko Enerji provides contracts that offer attractive competitive terms tailored to the needs of consumers. Therefore, from the first month you become a Sanko Enerji customer, you will receive a discount on your electricity unit price, which, in turn, will reflect positively to your costs and profitability.

Is it possible to receive electricity from any supplier other than TEDAS?

If you fulfill the Eligible Consumer criteria, you can get electricity supply from Sanko Enerji.

Who is responsible for grid failures and maintenance?

It is the responsibility and authority of the electricity distribution company in the consumer’s region to repair any grid failures and perform maintenance on electrical installations.

How can I learn about the changes in tariffs and prices?

Electricity tariffs are approved and published by EPDK on quarterly basis. The electricity prices supplied by the electricity sales companies, like Sanko Enerji, are calculated based on a method determined according to the contract terms agreed and reflected on the customer bills.

Who will read the meters?

Reading electricity meters are within the authority and responsibility of the distribution companies by law. The meters of Eligible Consumers are read periodically by their electricity distribution companies.

The meter readings are sent by the distribution companies to the electricity suppliers, and a copy is, thereof, provided to the customers.

Who will issue the bill?

Your electricity bill will be issued by Sanko Enerji and contain the prices and payment conditions agreed in the contract. You will make the payment to the bank account of Sanko Enerji.

Who is an Eligible Consumer?

An Eligible Consumer is a real person or legal entity that is free to choose its supplier. In order to become Eligible Consumer, the annual electricity consumption must be  higher than the “Eligible Consumer Limit” published by the Energy Market Regulatory Board (EPDK).

How is Eligible Consumer Certificate obtained?

In order to become an Eligible Consumer, consumers who fulfill the required criteria must apply to their electricity distribution company to obtain an Eligible Consumer Certificate.

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